Loveflowers

There’s a quick-start guide (as well as more detailed tips) in the HELP! section of Select»Quote»Order

It’s free to register. The details collected are your name, email address, phone number, postcode or country, and wedding date. This just saves you a little time later on if you pop in a quote request and/or order, and enables us to include delivery cost as well in your quote. Of course, none of your details are ever passed onto other companies or mailing lists.

To play around with different combos on the clipboards you don’t have to register. However, if you would like to have your clipboards saved together so you can come back to them later, or if you would like to make a quote request, you will need to register.

You can build the same items using the new Select»Quote»Order system. If you need some help with this, just let us know which items you wanted to order, and we'll create the clipboards and email them to you. 

Send us the photo and we'll email you back a completed clipboard based on your picture. 

Not at all, it's an obligation-free designing and quoting system which can then be used to order should you choose to do so.

When your order is constructed we send full pictures of all your wedding items for your approval before dispatch (or pickup). To do this manually prior to ordering would need a team of 100 or more – hence the automated clipboards web app we've developed for you where you can instantly see the flowers next to each other and play around with combinations as much as you want. Prior to placing an order, a good way to help further your visualisation is to just take those images from the clipboards and adjust the sizes in proportion (see the info on each flower for dimensions). Duplicate the images and arrange them in the shape/size chosen.

The best free online spots for doing this are:
http://www.pixlr.com
http://www.pizap.com
http://www.gimp.org
http://snipshot.com
http://www.photoshop.com

Low-tech option:
Print out the images and use scissors, paper and glue!

You'll find a handy guide amongst the 'Size and Shape' section of Select»Quote»Order at each item. Check at 'Something Else' for other items not listed individually.

No problem - we'll just construct his buttonhole with a hidden brooch pin; much safer for the little ones. No extra charge for this, just mention it in the notes section of that clipboard.

All our flowers pictured are botanically-accurate silk flowers that we source from specialist wedding quality silk flower manufacturers. All the photos are taken by us on a digital camera in natural daylight. They really are as good as they look!

All the bouquets except the toss/throwaway posies.

'Natural stems' refers to the style of the bouquet – where the stems of the flowers are showing, rather than bound in ribbon or replaced with a slim, ribbon-covered handle. The stems are man-made, but it does give a very convincingly natural look.

Unfortunately we cannot store orders due to space limitations and our merchant agreement with the bank. 

Corsages are worn just below the lady's right shoulder and buttonholes are worn with the stem pointing down on the gentleman's left lapel, affixed with a pearl pin. Instructions will be sent with your order. Buttonholes are traditionally worn by the groom, fathers, stepfathers and grandfathers of the bride and groom, as well as the groomsmen, best man and ushers. Corsages are given to the mothers and grandmothers of the bride and groom. These items may, of course, be given as a special recognition to any of your guests you wish to honour. If you have guests doing a reading, or perhaps performing a song during the ceremony, a corsage or buttonhole is lovely way to show thanks for their contribution.

You can print out instructions to hand out here:
http://www.loveflowers.com.au/handyhints.pdf

Our current wait is two weeks. This means that there is a queue of orders that have been placed before yours. Generally the queue runs from one to six weeks long depending on the time of year. We do allow queue jumping in some cases, such as a wedding date brought forward due to happy news such as a pregnancy or difficult circumstances such as serious illness. Other than that we appreciate your patience as your fellow brides take their turn and your order is constructed in our workshop. (please note: tiny orders bypass the queue and are posted in the first dispatch after ordering).

Gift work is very different to wedding work in terms of lead times, specified delivery dates, gift wrapping and presentation. However, it can work if you give plenty of notice and a flexible delivery date. Usually the best solution is to have the parcel sent to the giver’s address well ahead of time.

Absolutely, here are some details on visiting our workshop.

The Scent Spots are actually separate to the bouquets and are mainly just for your special day. They are posted to you just before your wedding, so they are nice and fresh. All you need to do is complete this form just before your big day.

Usually the pageboy, often with copies of the rings – available from large craft stores. Try Spotlight, they are only a couple of dollars.

Before your big day it’s best to keep it stored in the delivery box, in a clean, dark, dry spot. Tape the box closed again to protect from dust. On the day, you may wish to check the ends of the ribbons, if you wish to trim the length or tidy up any stray threads, which may have appeared during transit, use a sharp pair of scissors and a steady hand to do so.

Make sure someone stores your bouquet carefully back in the box with the acid free tissue paper while you’re away on your honeymoon. Should you wish to display your flowers afterwards, find a clean, dry place out of direct sunlight. A hair dryer on a cool setting is handy for chasing away the dust. Baby wipes are great for treating any marks.

Unfortunately we're unable to assist as Loveflowers no longer provides fresh flowers.

Of course not! :) See the privacy statement if you have any concerns.

Our normal wait time runs at 2 weeks, although this can often blow out to 4 or even 6 weeks during busy times. The reply to your order will include details of the week your order is scheduled for processing. Loveflowers operates 7 days a week, so if your order happens to fall in the weekend batch, remember that it won't be posted until the Monday just after the scheduled week. Please allow plenty of time when you place your order.

On average, our brides place their orders at least 6 months in advance, with some super-organised brides ordering up to two years in advance. We can sometimes accommodate last minute orders placed a month or so prior, although express post can be expensive. The earlier the better is less stressful for everyone.

The buttonhole is usually the item that most brides choose to order if they need a sample. Postage just for this one item is $5.50 within Australia.

Unfortunately we are unable to predict the time and day that Australia Post (or your country's mail service) will arrive with your box, but you can get a general idea of the transit time from the chart at the end of the Ordering and Delivery page. It is not necessary to wait around for its arrival - if you are not there when it arrives it will be held at your local Post Office. Tiny orders in red bags are usually left at the discretion of the mail deliverer.

We're in Toowong, and usually arrange pickups for Saturday mornings, although other days can be arranged if required. There is a AUD$4 charge for the custom made storage box, but if you pay cash we can toss this in for free.

(note: orders are sent in 2 boxes if it is a larger order)
Although double box orders are always dispatched on the same day it has been our experience that they arrive on different days more often than not. The other box is bound to arrive tomorrow or the day after.

All images on this web site have been calibrated to be viewed on a PC, however if you use a Mac like us, they may appear lighter. What you see will depend on the quality and settings on your screen. It helps to set your monitor to the "millions of colours" (24 bit) setting in your computer's monitor setup in the control panel/system preferences.

Should you have any further questions, comments or difficulties please feel very welcome to contact us.

"I received the wristlet for my FMIL and was disappointed to find it has no pin on it" (Ouch!!)

"Are the flowers fresh or frozen?"

"Are the leaves real and the flowers fake?" (for the record, no)

"Sweat pees in mouve and feesias in lavandar"

I'm planning my wedding and was looking at your sight. However, I see you only know about silk flowers. Thanks for nothing."

"I'm planning a barkyard wedding, elegant but nothing too fromal"

Is there an 8th colour in Classic Roses Seven Colours? If so, I'm hoping it's hot pink."

"Just a quick thankyou note for arranging such a beautiful bunch for my wedding, I recieved these yesterday and i am so thrilled with them, they are so real looking and a florist would not have done a better job! I also saved over $380 dollars purchasing through loveflowers than a florist!" (Loveflowers Plumbing at your service?)

"To honour my wedding, I would like you to send me free products."

...as well as many unrepeatable versions of the word "fuchsia". Ladies - please spellcheck your wedding colours! ;)